So you opened your first eCommerce store. Maybe your customers are starting to place orders or you are ready to start this first big sale. Let’s talk a little bit about what you need to do to do it or break it in your eCommerce experience. The small things you do for your customers will make you like it, stay with more products and recommend them to your friends.
Give them security.
This is probably the most important thing you can do for your eCommerce customers. Before they pay for your products online, there are a few things they need:
Security: Use an SSL seal to tell your eCommerce customers that your website is secure. These small logos are free when you use the eCommerce platform. You can also easily add them to your website. SSL seals can reduce e-commerce reflectivity by 10% to 20%.
Power: eCommerce customers want to know that they are buying from the best. On your eCommerce site, make sure your content is perfect. Make sure you respond to customer reviews and prepare new content on your blog and publish it to social media.
Give them social proof.
Social proof is one of the best ways to increase the productivity of your eCommerce service. Let’s say that your online shop sells only tools that are produced in the USA. If your business does something good, let your customers know. When your online shop creates social value, your customers will be more inclined to buy.
Simplify the ordering process.
Do you make your customers create an account to shop at your eCommerce store? If so, it can make them complete their shopping together if they’re in a hurry. Here are a few ways to make the account creation process simple or eliminate it completely:
Create a “guest shopping” option.
Allow them to sign in with their credentials from Facebook or Google.
When paying for goods and services, try to make the checkout process simple. One or two-page cashier experience makes the payment process simple. In addition, give them payment options including ACH, credit cards and PayPal.
Get a lot of expert and user-generated content.
Your eCommerce customers want to learn. Give them the opportunity to leave reviews of their products and provide useful tips they know. In addition, ask some experts to write a blog post or be available in social media to answer questions about the industry.
Make customer service painless.
Have you ever thought about adding live chat options to your website? Sometimes customers leave your eCommerce site if the content has no questions. If you enable live chat on your eCommerce site to react when a customer gets stuck on a particular site, called a “trigger”, you can engage them before they leave your site together.
These five small eCommerce secrets will help you increase the average order size, conversion rate and total revenue of your online store.
Have you ever wondered why visitors leave your e-commerce site? These five e-commerce secrets will help keep your customers on your website and increase sales.
Prerequisites for the development of an e-commerce website
The development of eCommerce aims to create various websites and web platforms for companies that want to start their business and sell their products as traders. These websites should be safe and secure for the implementation of e-commerce. The whole process of implementing a website for running a business is known as eCommerce development. There must be an administrator or administrative department that authorizes access to customer records and orders. The main objective of eCommerce development is to create a website for a company that wants to start an eCommerce business.
In order to initiate and launch a website in order to start an online business, a company must outsource certain staff to develop eCommerce and design websites. Website design refers to the creation of a website appearance for consumers and attractions for visitors. Programming for website creation is known as web development and all that is done behind the stage for the consumer object and makes the application user-friendly. A small eCommerce website is created by an individual, while the whole chain of stores is implemented by hiring a professional team of designers and web developers.
Programming is not only based on the creation of a virtual shop, but also includes the maintenance of a database in the form of input data for products and services for customers.